Want to be a part but are having problems.

[mrikasu]

Okay. I saw this and thought it looked pretty good fun.
I have never really played much online games before, just the odd bit of Unreal Tournament and that's about it.
(Read, you will slaughter me)
So I went out and bought Half Life Generations (with Counter Strike).

I gather that you now need to use Steam to be able to play online or at least to get the latest versions and patches.
I downloaded this no problem but on trying to add my game to Steam it rejected my CD key saying that someone had already used it.
This was a bit odd since the game was sealed and brand new.

Anyone have any ideas on what I should do now?
Who should I contact? The shop I bought it from (HMV) or Sierra or Valve or what?

Sorry if this is the wrong place but I figured that people in here probably have the best knowledge of Counter Strike and stuff surrounding it.

All help welcome.

[Playbus]

Thats rather unfortunate.

I would say your best bet would be to contact Valve....

[Deathdevil]

You should contact Valve

here (http://www.steampowered.com/index.php?area=support) , use the troubleshooter


And I think you have to take pictures of your game and CD-key so they can reset any accounts made with the same key. Those have to be send to an e-mailadress.

this one: halflifekeys@vugames.com

[Wahoo]

because you have half life generations, try all 3 cd keys. When i tried my half life one it said it didn't work either, so i tried my opposing force one and it worked.

[mrikasu]

because you have half life generations, try all 3 cd keys. When i tried my half life one it said it didn't work either, so i tried my opposing force one and it worked.

No, none of the worked sorry.

You should contact Valve

here (http://www.steampowered.com/index.php?area=support) , use the troubleshooter


And I think you have to take pictures of your game and CD-key so they can reset any accounts made with the same key. Those have to be send to an e-mailadress.

this one: halflifekeys@vugames.com

Thanks. It says I need to send in pictures of the Game, CD Key and receipt. Sadly I think the receipt was thrown out. I will try sending them an email anyway just in case they are feeling generous! Let's hope it works.

[Cheechy]

Hi,
I have seen this a few times before.
In the past valve have been fairly helpful if you email them with enough info.

The only other alternative is to take the game back to the shop and ask for another copy.

[Deathdevil]

Thanks. It says I need to send in pictures of the Game, CD Key and receipt. Sadly I think the receipt was thrown out. I will try sending them an email anyway just in case they are feeling generous! Let's hope it works.

As long as u prove it's your CD-key u will get it. I send them a message at friday 10 PM got a message back at 10 AM on monday.

[Invader Gir]

hello i also have a problem when i start to play steam all the graphics go weird and blurry and i ca'nt really do anything. and i also bought the half life genarations box and when i start to play counterstrike on that it says i can't?

[jimeh]

Are you sure that your computer is good enough to run it? What are your specs?

[Invader Gir]

specs?

im not really good with computers

[Wahoo]

specifications, like, processor speed? ram? graphics card?

if it's all blurry, have you tried switching video modes, it sounds like your in software mode, change it to opengl and you should see a vast improvement.

[Stringy Pete]

Start --> Run -- > dxdiag

Copy relevant stuff from processor and memory on the first tab
Go to 'Display' tab, and copy the information from the device section.

Thats the essential stuff that we need to ascertain whether or not you can run it.

[Invader Gir]

i dont know how to find my graphics card but i found out

processor: amd athlon processor, mmx , 3d now, ~i.2GHz

240mb Ram

[Stringy Pete]

Start --> Run -- > dxdiag
Go to 'Display' tab, and copy the information from the device section.

There you will find your graphics adaptor information.

[Invader Gir]

if im suuposed to copy the stuff under device it is

name: SiS 630/730

manufacturer: SiS

chi type: SiS 730

dac type: SiS

approx total memory: 16.0 mb

[Stringy Pete]

ARGHRHGHGH!

That would probably explain it. That graphics adaptor is an 'on-board' adaptor, i.e. one that is built onto the motherboard. There is pretty much no chance of being able to play CS with it.

You have 2 options:
1)Get an AGP graphics card (even cheap ones will run CS)
2)Get a PCI graphics card (If you have no AGP slot)
3)Don't play CS.

Sorry if that sounds dismissive, but thats the way it is.
Do you know if you have an agp slot?

[Invader Gir]

im only 13 and im not really good at comps and has no idea what an apg slot is


edit: i was able to play it before but when my mums bf left he deleted it and i have not been able to play it since even though i bought my own version of cs

[Stringy Pete]

:eek: Well the easy way to tell would be to take the side of the case off, but if you don't know what an AGP slot is then I wouldn't recommend it.
Other than getting a graphics card there isn't really a way that you can play cs :s

When I tried playing CS with my on-board graphics once when my graphics card was broken it ran jerkily even on 640x480.

[Invader Gir]

ok i will ask some person i know who knows alot bout comps to see if i have this apg slot you talk of

[mrikasu]

Forgotten about this thread.

Just to let you all know that I did get a response back from Valve and I am now in the possession of a shiney new key.

I am deep in training for the clan now. Thanks for your help.

[Invader Gir]

isnt there that nvida graphics thing you csn download for free????

[JimmywiT]

i havent been able to play CS for 3 weeks coz of an error when i start:

Steam.exe (main exception): Unable to find steam.dll entry point SteamStartEngine

steam = goat

[Nuclear Spoon]

1) I would join but I don't have CS
2) I'm crap anyway

[Bloopo]

I'm gonna play it with my Voodoo 3 3000 graphics card, coz it has a cool name.

[Dr_nwa]

2) I'm crap anyway
Hasn't stopped me

[Lewiji]

Same goes :p

Is it just me or are UK2 beginners servers harder than random internet servers?

I think its either:
Less adrenaline
No backup
...shit...?

[Lewiji]

ok i will ask some person i know who knows alot bout comps to see if i have this apg slot you talk of

http://www.tweak.pl/ilustracje/kt333_kt400/shuttle/agp.jpg

It'll be next to the PCI slots which are the big ones that connect to the back of the case.

[Bloopo]

I started playing about 1999, but i havent played for AGES...'bout 2 years....

[wyrd_fish]

Same goes :p

Is it just me or are UK2 beginners servers harder than random internet servers?

I think its either:
Less adrenaline
No backup
...shit...?
i think most of the people on noob servers arn't noobs, but are just tere for a laugth

[JimmywiT]

steam = goat


after recieving no help whatsoever from valve, i wish to change this statement.

Steam < goat

[Nuclear Spoon]

Heh. Steam=impossible to figure out. I downloaded and installed the cs steam thing but I still can't get cs to work. Heeeelllp

[Lewiji]

Make sure you have Half life, then install steam, set up an account, right click the icon in the taskbar, press play games and double click CS-it should update it or if you've already got it updated run it-then goto servers and choose one. It should work-was a breeze for me :)

[Nuclear Spoon]

Do I need to buy CounterStrike? Because it's not working.

[Lewiji]

No, counterstrike is free, half life isn't and you need that

[pebble_rebel]

ahh, but he.i could still buy zero hour and run that? or is that bad....? reveiws said it was ok, but ESRB: online game experience may be different :D

[Lewiji]

Condition Zero? It's counter strike with single player and updated graphics-but as far as I know you can't play Condition Zero with someone with normal CS :(

[Boyinabox]

I'm having proplems with enemey down because for some reason it won't accept my password. I can't use the forgot password button either because my email address isnt working, what can i do?

[Drunk'n Munkey]

if you buy condition zero you get counterstrike with it also for 20 quid (15 quid off www.gamplay.com) its a great deal and with that you also get deleted scene's which is a single player game but just missions its a great set of games

[Drunk'n Munkey]

if u use hotmail check that its not in junk e-mail folder ... apart from that im not sure probably contact valve

[Boyinabox]

No, I just can't get into hotmail, period.

[Drunk'n Munkey]

me niether i think msn is down at the mo

[Drunk'n Munkey]

i managed to get on can u or not ?

[Lewiji]

Stop with the doublé posting!

BIAB, try signing up with a new account with a new email (I can give you a gmail if you want). I can't think of anything else to suggest really.

[pebble_rebel]

if you buy condition zero you get counterstrike with it also for 20 quid (15 quid off www.gamplay.com) its a great deal and with that you also get deleted scene's which is a single player game but just missions its a great set of games

thankyou oh wise one, the next time i go shopping in this life or the next :)