1TB Hard drive for £20

[5thTime]

oops. (http://store.apple.com/Apple/WebObjects/ukstore.woa/wa/RSLID?mco=6C04E07A&nplm=TM258)

[Bappel]

Buy them before they realise their misstake!!

[Tiggs]

Well I just ordered one (and just realised, why the hell didn't I order 2?). Hopefully they don't cancel my order. I know Amazon have canceled a load of orders in the past due to a similar pricing muck up. Hopefully they wont realise before the ship mine

[terrorbite]

I highly doubt they'll actually honour the orders. They'll probably just cancel them all and refund people.

[Midget]

so what happens if i order one now and then they realise their mistake?

will they try and make me pay the full amount?

[Katie_D]

They can't legally do that, I suppose it counts as theft. They will either refund your money or in an extreme case, supply it for the advertised price. Can't see that happening though.

[Midget]

sweet, just ordered one

[5thTime]

It seems it's not binding until a confirmation eMail has been sent, which they have appeared to have stopped doing now. If you were quick though, you'll have got one.

Money plz

[Bosnod]

I've ordered one, can't really afford not to at that price. Although wether I get it or not remains to be seen...

[lynzog]

The legal stuff is that the website is an invitation to treat. This means that we are making the offer and it is up to Apple if they want to accept that offer. (With the confirmation emails for example) However, it also comes under trading standards as the price is misleading. There have been examples such as with Argos advertising a LCD TV for 49p where they did not have to fulfil the orders. Saying this, I did try my luck ;)

[basstard]

They can't legally do that, I suppose it counts as theft. They will either refund your money or in an extreme case, supply it for the advertised price. Can't see that happening though.

There are two precedents here.

Either they will get in touch with everyone, saying, "sorry, we made a mistake, the real price is x. We've refunded you and you can still buy one at the actual price!".

Or if they're feeling nice they'll honour the price for those who bought it. If thousands of you have I doubt that will happen though.

[streety]

I have ordered one too. Can't see me getting it but sometimes they honour a few orders.
-EDIT-

Terms and Conditions:

Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example, (i) such Products are no longer being manufactured or available or (ii) we are unable to source relevant components or (iii) if there was a pricing error on the Apple Store Web Site. In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. Subject to clause 11.4 below, repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products you have ordered.

[Boyinabox]

Bugger.
There isn't enough money in my acount yet.

I bet this is going to work as well, just to piss me off. :'(

edit:\ maybe not then.

[streety]

Well they have it posted on the MSE forums and someone just ordered over 30. They have that cluse in there just in case.

[Boyinabox]

To be honest I don't know what exactly I could do with 1TB that 250GB wouldn't be suffice for. :\

[Midget]

sell it on ebay for £150 :p

[streety]

I wouldn't mind it in the W&B Secret Santa ;)

[Timmeh]

I just ordered 40 as they'll likely honour it/ship before they realise their balls up (cancelling after they've already taken the money - which they have is pretty dubious on their part).

39 x 1tb hard drives are soon to be on ebay.

[streety]

I'll have one off yer for a fiver...

[Midget]

anyone got a confirmation email yet?

i haven't :(

[lachie 7]

I can't see it :(

[Midget]

yeah looks like they've got rid of the page

must've realised what they've done

[Smartie]

Well they have it posted on the MSE forums and someone just ordered over 30. They have that cluse in there just in case.

that's because a few people on there are opportunistic arseholes who take more than a little advantage and are as such create suspicious transactions which draw attention to the errors.
They might go unnoticed if people weren't trying to be profiteering wankers. :mad:

[terrorbite]

Given how fast this has seemingly spread around the net, and how some people seem to be buying them in bulk, I really don't think they're gonna let you get away with it :)

[Timmeh]

that's because a few people on there are opportunistic arseholes who take more than a little advantage and are as such create suspicious transactions which draw attention to the errors.
They might go unnoticed if people weren't trying to be profiteering wankers. :mad:

I don't overly care if you consider me a profiteering wanker or an opportunistic arsehole, but do you honestly think that bulk buys of computing equipment are uncommon? I wouldn't say that "oh look, some guy's ordered 30/40/100 hard drives" is going to draw that much attention; in fact, I doubt it'll be broken down in such a way for anyone at apple to see in the first place (as it's difficult to tabulate and not really worthwhile information for their purposes). It's much more likely they'll see individual units sold with percentages and the fact that sales are up by no doubt around 10000% is much more likely to draw someone's attention.

[Katie_D]

No but I think what Smartie is implying is, if somebody has ordered 40 newly released 1TB HDD and the overall order is only £800, it's more obvious that there is something wrong than if somebody ordered just one.

[Smartie]

Actually Timmeh, I don't care what you think either. - my views are my views, and I am a stalwart believer in share and share alike.
People who abuse mistakes mean everyone who actually might be able to use one or needs one ends up losing out in the long run because attention is draw by to a bulk order which should cost thousands, but is costing a nominal amount, because people are trying to make a quick buck. If you genuinely wanted one and someone came on and said "sorry chaps, I've just bought the last 412 to sell on, sorry you all missed a bargain" people would rip them to pieces.
it takes only one member of alert staff, who process orders all day to stop and think "hang on, that order should cost £45k, not £800, better tell the super" and the kybosh is on.

I see this day in day out on MSE and other forums, people abusing a good find. I'm surprised people bother to post golden finds anymore and they are always abused. I know I certainly don't post any i find any more.

[Hydralisk]

I wonder why everyone is getting all fussed up about it: I'll bet good money that they just refund you once they find out the mistake anyway.

[Tiggs]

Anyone received a confirmation email for this yet? 12 hours seems to be quite a while to wait. My order tracking page is showing "Not yet shipped" at the moment, which is suppose is better than "order canceled" or something like that

[Nocashvalue]

The money for the drive isn't useable in my account, but I've not received a confirmation yet.

[Pilk Man]

Actually Timmeh, I don't care what you think either. - my views are my views, and I am a stalwart believer in share and share alike.
People who abuse mistakes mean everyone who actually might be able to use one or needs one ends up losing out in the long run because attention is draw by to a bulk order which should cost thousands, but is costing a nominal amount, because people are trying to make a quick buck. If you genuinely wanted one and someone came on and said "sorry chaps, I've just bought the last 412 to sell on, sorry you all missed a bargain" people would rip them to pieces.
it takes only one member of alert staff, who process orders all day to stop and think "hang on, that order should cost £45k, not £800, better tell the super" and the kybosh is on.

I see this day in day out on MSE and other forums, people abusing a good find. I'm surprised people bother to post golden finds anymore and they are always abused. I know I certainly don't post any i find any more.
Leading on from Timmeh's point, I doubt they process orders by hand. If they're anything like amazon, it's mostly automated until it reaches the packing/stock warehouse, by which time price is no longer a relevant issue. The people in the warehouse see an order for 40 1TB HDD's, find them and put them in a box.

It's a business. Whoever has the money and gets there first wins.

[Timmeh]

it takes only one member of alert staff, who process orders all day to stop and think "hang on, that order should cost £45k, not £800, better tell the super" and the kybosh is on.


It only takes one member of staff to think "hang on, that order should cost £199, not £20, better tell the super". It's not like there's someone sitting there by hand scribbling down orders and their prices, in fact it's entirely probable that staff have nothing to do with money at all, it being an automated payment system for that very reason; all they'll notice is they're selling an awful lot of 1tb hard drives be it in the 1s or 100s.

Sorry, I just really don't see how taking advantage of a good deal by buying more than one makes us any more "opportunistic arseholes" or "profiteering wankers" than those who did just buy one.

[Martinus]

Actually Timmeh, I don't care what you think either. - my views are my views, and I am a stalwart believer in share and share alike.

I too am a proponent of the sharing of information and goods, technically that's illegal in most cases though. Morally right != lawfully right. I don't see how the statement is related to the current situation though.


People who abuse mistakes mean everyone who actually might be able to use one or needs one ends up losing out in the long run because attention is draw by to a bulk order which should cost thousands, but is costing a nominal amount, because people are trying to make a quick buck.

Surely anyone who buys even one of these or even tells a friend who, as a result, buys one is abusing an honest error? More abuse? Less abuse? Where does one draw the line as to what constitutes fair abuse?

[Midget]

moral of the story is that we're all robbing bastards

but that said, are apple any better? :p

and same applies to me as tiggs said above, order tracking thing just say it hasn't been sent yet, which would imply that they intend to but just haven't yet

*crosses fingers*

[Mash89]

Well, Apple made so much money this week anyway, I'm sure they won't miss the money they lose here.

[Sebas]

Dammit. Why did I miss this?

[streety]

Still no notification here...

[sirch]

I am exactly the same Sebas. I missed out on this due to an early night and a bad stomach and I missed out on the £4 Belkin Wifi cards from Play.com because I was a lazy bastard. Can't win.

I think forumites should post more of these mistakes.

Anyways, anyone got theirs yet?

[Midget]

still says it hasn't been dispatched yet

you'd think they'd have contacted us about it by now if they aren't going to send it...

[Sebas]

TBPH, I don't think any of you'll be seeing one for that money, they probably will give a refund.

Still, I wish I had been around when this was posted, on the off chance they prove to be good sports. ("Good sport" in this case meaning "Selling far under cost price so unscrupulous bastards can take advantage of them." )

[Tiggs]

Well Apple have seen it fit to take the money out of my account, but not to send me any form of message to say whats going on. Might have to fire off an angry email if theres nothing by tomorrow.

[Midget]

for some reason i never even thought to check if they'd taken the money -___-

*checks*

yup, they've taken mine too

won't send an email just yet though, will give them a bit more time to either dispatch or cancel the order

[Quackinator]

I'm so sad I missed this, but i wish all you who have placed orders luck!
Keep us updated on wether you've got them plz.

[Bosnod]

My order seems to have changed to a 99p dymo label writer but no money has come back into my account so I going to give them a call to see whats what. Will report back when I'm off the phone.

EDIT: Just got off the phone to a customer service advisor who pointed me to a link at the bottom of the page that was about the width of one my eyelashes. Within this was some very small text text that said:
Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example, (i) such Products are no longer being manufactured or available or (ii) we are unable to source relevant components or (iii) if there was a pricing error on the Apple Store Web Site. In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products.

Looks like no hard drives for us. :(

[streety]

My order seems to have changed to a 99p dymo label writer but no money has come back into my account so I going to give them a call to see whats what. Will report back when I'm off the phone.

EDIT: Just got off the phone to a customer service advisor who pointed me to a link at the bottom of the page that was about the width of one my eyelashes. Within this was some very small text text that said:


Looks like no hard drives for us. :(
Yep (http://forums.weebls-stuff.com/showpost.php?p=1634851&postcount=12)

[Bosnod]

Sorry, I didn't see that. :S

[Tiggs]

Dammit, Apple have canceled my order. No emails, but the order tracker on the Apple website says a big fat canceled.

Will have to check my account tomorrow and make sure the money has been refunded back into it.

[chicken_pie]

thats pretty crap, i work at tesco's, and if we mess pricing up we have to sell it at that price, legally, even online

[basstard]

To be fair, what on earth would you use 1 terabyte of hard drive for? I barely fill up the 38 gigs on this one...

First person to go with the obvious answer loses.

[terrorbite]

thats pretty crap, i work at tesco's, and if we mess pricing up we have to sell it at that price, legally, even online
Pricing a loaf of bread 5p cheaper than it should've been isn't quite on the same scale :)

[lynzog]

thats pretty crap, i work at tesco's, and if we mess pricing up we have to sell it at that price, legally, even online

This is a common misconception. If you did have a loaf of bread (using TBs example) priced at 45p and it is actually 50p you as a representitive of Tescos have the right to refuse the sale. This is because the offer of buying the bread for 45p is given by the customer and accepted by the teenager or old laydeey at the till. HOWEVER, there is a certain amount of time where you must correct this error otherwise you get ass wooped (this is a techical term) by trading standards.

On the other hand, if I was selling bread to a chavey pikey and you could tell she would bottle you for this 5p discount, I say hey, discount it down.

We have no bottle to get Apple with, which is why they also cancelled my order :(

[basstard]

This is a common misconception. If you did have a loaf of bread (using TBs example) priced at 45p and it is actually 50p you as a representitive of Tescos have the right to refuse the sale. This is because the offer of buying the bread for 45p is given by the customer and accepted by the teenager or old laydeey at the till. HOWEVER, there is a certain amount of time where you must correct this error otherwise you get ass wooped (this is a techical term) by trading standards.

However!

Up until a couple of months ago, Tesco had a R+R policy in a big poster at every Customer Service point, in their "Our promise to you" guff. This policy meant that if something was mispriced on the shelf, and scanned at a different price, you'd get the item free.

This policy lasted until certain people picked up on it and started getting free Xbox 360s and the like.

Now you just get the difference (or possibly double the difference, I don't recall).

[lynzog]

...But you're not legally entitled to it is all. (I think thats what was said before) Dunno about Tescos policies inparticular but it seems good and honest thay'll do that for their custys. Mind you, I shop in Sainsburys.

[Hydralisk]

To be fair, what on earth would you use 1 terabyte of hard drive for? I barely fill up the 38 gigs on this one...

First person to go with the obvious answer loses.
Games, music and Sound editing software?

[streety]

MY EMAIL

Dear Apple Store Customer,

We regret to inform you that your recent order for the Iomega 1TB Value Series Hard Drive. Which you placed on the online Apple Store has not been accepted.

Due to a temporary inaccurate pricing issue on the store, the price of the product was listed incorrectly as £19.95. Whereas the correct online Apple Store price is £199.95 i.e. the listed price was approximately 10% of the correct price.

We would like to draw your attention to clauses 2.4 and 2.5 of the Apple Online Store Terms and Conditions under which if Apple cannot accept your Order, we will contact you.

Furthermore, we would like to draw your attention to clause 2.6 of the Apple Online Store Terms and Conditions under which Apple reserves the right to cancel your order in case of a price error on the Apple Online Store.

We understand the inconvenience that this pricing inaccuracy may have caused you, and we sincerely apologize.

Kind Regards,

The Apple Store

[sirch]

If I am not wrong, I wish more companies should give people the products for the mistaken prices and write the difference off on Taxes like most people with half a brain cell would do.

[Midget]

i got exactly the same email

no mention of a refund though, the twats

i did have a look at the (godawful) customer service page and it says we should get a refund in between 5-7 days

[Tiggs]

I got the posted email, and just recieved a second one:

Dear Apple Store Customer,

With reference to our recent e-mail regarding the price inaccuracy for the Iomega 1TB Value Series Hard Drive, we wish to advise you that your refund has now been processed.

Please allow 3-5 business days for the credit to reach your account.

We sincerely apologise for any inconvenience caused.

Kind Regards,

The Apple Store

[Youlikeyams?]

Well that's that then. Bugger. :(

[Quackinator]

I hate them and i feel sorry for you guys.

[wayland jr]

It's lucky you got refunds, as they stated in the small print that they didn't have to in circumstances of mis-pricing, they would only point you to similar products.

[tyrant_216]

TBPH, i wouldn't have posted this thread until i got mine ^_^

[Midget]

It's lucky you got refunds, as they stated in the small print that they didn't have to in circumstances of mis-pricing, they would only point you to similar products.
not true

it says directly underneath that bit that if you refuse the suggestions, they'll offer a refund

on the topic of suggestions though, i didn't get any >:[

[wayland jr]

not true

it says directly underneath that bit that if you refuse the suggestions, they'll offer a refund

on the topic of suggestions though, i didn't get any >:[

I didn't read the terms and conditions properly and I couldn't be bothered to go and find them again, so you are probably right.

[Zhyl]

I'd rather have a terrobyte of RAM.

[Jimmy]

Get a quadcore system and get four 6gb sticks :D